Course contents:

Demand Management
Demand management is the function of recognizing and managing all demand for products.

Decision Levels of Supply Chain Activities
SCM comprises three decision levels of activities that different parts of the company will focus on.

Delivery and Distribution
How to get the products and services into the customers’ hands.

Distribution and Outbound Flow
Distribution deals with the outbound flow of materials.

Distribution Management
In order to gain better control over their operations, one should recognize the importance of an integrated flow chain.

Physical Distribution System
There are interrelated activities that affect customer service and the cost of providing it.

Warehouse Location
Warehouse location is a joint designation for the activities involved in the long-term planning of a distribution system.

Main Processes in Warehousing
Each warehouse has three main processes plus an administration process.

Retail Distribution Models
The core activity in retail distribution is the daily or weekly delivery.

Retail Distribution Center
A modern distribution center is essentially an operation center managing flows of goods.

E-commerce and Logistics
There are some principal types of e-commerce depending on the type of supplier and customer involved.

Delivery Methods in E-commerce
Online shoppers want to choose where and when to pick up the parcel.