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Aggregate Supply Chain Planning
Design of Logistics Concepts for Efficient Supply Chains
Tailoring the Supply Chain to Customer Needs
Tailoring the Supply Chain to Customer Needs
Meeting customers satisfaction in highly demanding markets
Today companies in general are exposed to highly demanding markets. These markets are often characterized as being turbulent and dynamic, meaning that customer requirements
may change both quickly and often in unpredictable ways.
Companies often sell multiple products and serve customer segments with very different needs. Different products and segments have different implied demand uncertainty. Supply chain management seeks to synchronize the functions of a company and those of its suppliers to match the flow of materials, services, and information with customer demand.
Objectives: The purpose of this course is to provide in-depth knowledge in the development and coordination of a company's purchasing, production and distribution functions to different customer segments through adapted strategies and policies in order to meet customer requirements.
Participants: This course is aimed at those who work with logistics issues at strategic level within purchasing, marketing and distribution, production planning and market analysis, warehouse management and transport or with issues concerning international logistics.
Qualifications: Prerequisite experience is required. You should have broad work experience from one of the following features: supply, distribution, manufacturing or international transportation.
Training Method: Tailoring the Supply Chain to Customer Needs is a Premium course and is studied over the internet via our e-learning platform Instant education. Read more about the training method E-learning - Premium courses.
Course Length: Approximately 20 hours active study time, depending on previous knowledge. Each student has access to the course for 6 months.
Price:
432 Euro / student
480 USD / student
Prices excluding VAT.
For large-scale education projects request quotation.
Online price:
417 EURO / student
463 USD / student
Prices excluding VAT.
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Course contents:
Part 1
Supply Chain Management Concept
Basics of Supply Chain Management
Supply Chain Management Issues
A General Framework for Supply Chain
Matching Supply and Demand Pattern
Logistics in Global Markets
International Logistics
Total Cost Model
Part 2
Supply and Distribution Structure
Distribution Channel Design
Cooperation in the Distribution Channel
Decision Levels of Supply Chain Activities
Supply Chain Dynamics
The Demand Side of Supply Chain
Meeting the Customer’s Needs
Demand Mapping
Accurate Response in a Global Supply Chain
Tailoring the Supply Chain
Part 3
Competitive Priorities
Developing Integrated Supply Chains
Supply Chain Links to Operation Strategy
Supply Chain Responsiveness
Design Features for Responsive Supply Chains
The Lean Supply Chain
Agile Systems in Changing Markets
Customer Service and Supply Service
Market Analysis of Supply Service
Measures of Supply Chain Performance
Financial Measures of Supply Chain Performance
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